Terms and conditions

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All of Lancashire Canal Cruises trips start at the Ring O'Bells, Ring O'Bells Lane, Lathom, L40 5TE.

We ask that all passengers arrive on time for their trip to avoid missing the departure.

 

Lancashire Canal Cruises aims to provide a safe and enjoyable cruise for all passengers. To ensure this we request that, while on board our barge, all passengers show respect for other passengers, our staff, our property and other people that may be affected by their actions.

Lancashire Canal Cruises staff and crew may refuse to carry any passenger, or direct any passenger to disembark, where the behaviour of that passenger breaches these Terms and Conditions.

Any person breaching these Terms and Conditions may also be refused access to, or required to leave, landing stages and/or other facilities controlled by Lancashire Canal Cruises.

Under no circumstances shall any passenger bring any dangerous goods, weapons or illegal drugs or substances aboard the vessel.

 

Cancellation

Lancashire Canal Cruises have a 48 hour cancellation policy. If booked onto a trip, customers must give a minimum of 48 hours notice before departure of the trip. If customers cancel any later than the 48 hours then we will be unable to rebook the trip.

All trips are subject to weather conditions, Lancashire Canal Cruises will cancel any trip due to bad weather making the trip unsafe to passengers and crew.

Each trip must have a minimum of 8 people on for the trip to run. Lancashire Canal Cruises will give 48 hours notice if a trip cannot go due to insufficient bookings. We will contact the passenger to advise and rebook on to a convienient cruise.

 

Safety:

For comfort and safety on board, Lancashire Canal Cruises requires passengers to take due note of all safety notices, instructions, advice and guidance made available aboard the barge, whether issued verbally by a crew member or other employee, broadcast over the public address system or disseminated on leaflets, posters or signs.

Lancashire Canal Cruises will not be liable for any accident, injury or loss, where this is due to disregard on the part of the passenger of any such safety notice, instruction, advice or guideline.

 

Children:

Lancashire Canal Cruises does not accept unaccompanied children under the age of sixteen on board any of our barge.

All children travelling with their parents or other adults remain the responsibility of their accompanying parents or other adults who should take steps to supervise the children in their charge and make sure that their behaviour does not endanger their own safety or the safety and comfort of other passengers.

 

Damage Caused by Passengers:

Passengers shall be liable to reimburse Lancashire Canal Cruises for all damage to the barge and its furnishings and equipment or any property of Lancashire Canal Cruises caused directly or indirectly by any wilful or negligent act or omission on the part of the passenger. The passenger shall further pay Lancashire Canal Cruises against any cost whatsoever which Lancashire Canal Cruises may incur towards any person or company or government for any personal injury or death, loss or damage to property caused directly or indirectly by any wilful or negligent act or omission on the part of the passenger.

 

Unacceptable Behaviour:

If, while on board the barge, we reasonably believe that a passenger has:

then we may take any measures we think reasonable to prevent the passenger continuing their behaviour. This may include putting them ashore at the nearest safe mooring and/or reporting the incident to the relevant authorities with a view to them prosecuting the passenger for any criminal offences they might have committed.

 

Drug and Alcohol Policy:

Any passenger displaying drunken behaviour or appearing to be under the influence of alcohol or drugs on the quayside will not be permitted to board the barge.

If the crew have reason to believe that a passenger has used illegal drugs while on board the barge the police will always be informed.

On private hires, passengers may consume their own alcoholic beverages but only if previously agreed with us. In these cases a charge will normally be made for corkage.

 
Your Obligations
You (and all other members of your party) agree to the following conditions of hire:
Accidents
Damage Waiver
The following exclusions apply and the Company reserves the right to claim the full cost of repairs, replacement and/or compensation from you should any of these events be reported or witnessed;
Insurance
Liability
​​Company Regulations